Shipping Policy

SHIPPING POLICY

All packages are shipped via USPS or UPS.

USPS orders are processed within USPS shipping days of Monday-Saturday. All shipping methods are in business days (Monday-Friday) We will ship your order within 4 business days of your order date. 

Once your order is processed for delivery, you will receive an e-mail confirmation that your order has shipped, along with tracking information. USPS Priority Mail is usually delivered within 2-4 days of being shipped. Please note that USPS shipping times are not guaranteed.

Please keep in mind that tracking information with USPS may not be updated for several days. Tracking information may not be updated until your package has reached your local USPS sorting facility, transit location, or post office. While USPS offers reliable and expedient service, errors and delays may occur. Errors and delays caused by or as a result of USPS are not the responsibility of Exclusive Pharmaceuticals , LLC and must be resolved by contacting USPS (see contact information below).

USPS® Customer Service

Call 1-800-ASK-USPS® (1-800-275-8777) to file a claim

Once an order has shipped, Exclusive Pharmaceuticals LLC is no longer responsible for how long an order takes to deliver to you.

ORDER PROCESSING

Our standard order processing time is 1 to 2 business days for all items that are in stock. Most orders that clear payment authorization and are placed before 1:00pm U.S. Eastern Time will be processed the same day. Processing times are not calculated into the estimated delivery times.

Orders are not processed on weekends or U.S. holidays. Extra time may be required for larger orders, international orders, orders requiring additional customer information.